How it works
Pick the creator yourself · 1–3 videos Open a campaign · 4+ creators

Pick a creator, agree, pay. The money waits until you approve.

See the price on the profile and pay a single total from the offer. When the video arrives, ask for changes or approve it; until then the payment waits in the pool.

Average first reply 4 hours Average order to delivery 5 days No cap on change requests
brand.pushbrands.app/orders/2481
DashboardDiscoverCreatorsCampaignsMessagesOrdersWallet
Order #2481 · Layan · 2 videos
Payment heldPaid to Layan
Amount600 SAR
Delivery dateOct 25
The delivery is waiting for your review. Approve it or ask for changes in the chat.
Offer acceptedOct 19
New delivery date acceptedOct 23
Delivered · version 1Oct 25
Changes requestedOct 25
Delivered · version 2Oct 26
Approve and 600 SAR goes to LayanApproved · 600 SAR went to Layannexttoday
Open chat
Approve the deliveryOpen the chat
Stage 1 · Steps 1–3

Watch first, then message, then get the offer.

The creator sets the price and it is on the profile, along with delivery time and real followers. The talking happens in chat; the decision happens in the offer.

1Review the profile

Watch their videos. Price, delivery time, rating, followers and engagement are on the profile; followers and engagement come from the creator's connected TikTok or Instagram account.

20% off
Layan
Jeddah · Female
SkincareInstagramExtra hook
21K followers5.0 (21)
300 SAR375
Delivers in 2 days
Engagement 4%+· last 90 days
from the connected Instagram account
2Message in chat

Share your idea and ask questions. Phone numbers and emails are hidden in chat; payments made outside the platform are not protected, and the record of the agreement stays on the platform.

Layan
Usually replies within 1 hour
Hi Layan, we'd like 2 videos for our new moisturizer: an unboxing and a how-to.
Hi! I'll deliver 2 days after the product reaches me. I'll add an extra hook to the second video too.
Let's discuss the details by phone: •••• •••• Hidden
This message may be sharing contact details. Deals outside the platform are not allowed.
3Get the offer

The creator sends an offer from their services; you can also build an offer from their services or ask for one. The offer lists the services, quantity, delivery date and a single total.

Offer · 2 videosPending
TikTok video × 2600 SAR
Extra hookIncluded
Delivery24 October
Total600 SAR
Accept and pay
Only VAT is added to the total at checkout.
How prices are set
Stage 2 · Step 4

Pay; the money goes to the pool, not to the creator.

When you accept the offer, the total you pay waits in the pool. It goes to the creator once you approve the video.

YouStep 4
Pay from your wallet; if the balance is short, top up the rest by card
mada
Visa, Mastercard, mada
PoolSteps 4–8
600 SAR
waitsIt goes to no one until the video is delivered and you approve it.
CreatorStep 8
Paid when you approveThe amount goes to the creator's wallet, and the creator withdraws it from there.
A single total

You pay the single total you see in the offer; only VAT is added at checkout. There is no commission or service fee line.

If the video never arrives

No payment goes to the creator until you approve. For an order that is never delivered, our team refunds the money to your wallet.

We don't hold your card details

The card form sends your details straight from your browser to Moyasar; PushBrands never receives your card number.

The full money flow and refund rules: Trust & payments
Stage 3 · Steps 5–7

Ship the product, shape the idea together, get the video.

5

Ship the product if one is needed

You discuss the address in chat and you ship it. If shipping runs late, either side can propose a new delivery date in chat; the old date stands until the other side accepts.

Chat · Layan
I shipped the product today. Oct 20
Layan proposed a new delivery date
Oct 24Oct 25
“The product reached me on 23 October; I'll deliver in two days.”
DeclineAccept
The delivery date stays Oct 24 until you accept.
6

Agree on a moodboard

A shared board inside the order: references, notes, sticky notes, images or videos. Both sides add to it; once it is shared and approved it locks, so what gets filmed stays in writing.

Moodboard
Approved
Reference video
An opening like this
Sticky note
Hook: show the product name in the first 3 seconds while opening the lid.
Note
Don't mention the price; keep the logo clearly visible.
Image
Product photo.jpg
Shared by Layan · approved by you · Oct 23
7

The video arrives in chat

The creator delivers the video in the chat and you get a notification. Watch it, download it and decide.

Chat · delivery
Layan sent version 1 · Oct 25
Unboxing.mp4
How-to.mp4
Download
Stage 4 · Steps 8–10

Don't like it? Ask for changes. Like it? Approve.

There is no cap on change requests. Write what should change; the order continues and the money stays in the pool. The moment you approve, the payment goes to the creator.

  • The creator sees your request in chat and sends a new version.
  • If you can't agree on the date or the content, someone from the PushBrands team joins the chat, compares the delivery with the brief and decides. The money stays in the pool meanwhile.
  • Approval can't be undone; the videos stay in the chat and you can download them any time.
Delivery · version 2New
Messages · Layan
#2481 · 600 SAR
Sent2You're reviewing3Completed
Unboxing.mp4
How-to.mp4
Download
Happy with it? Approve and the order completes; 600 SAR goes to Layan.
Request changesApprove and complete
Version 1changes requested · Oct 25
Doesn't match the brief: “The product name isn't visible until 0:05; show it in the first 3 seconds like on the moodboard.”
Leave a rating and review

After approval you rate and write a review; your rating appears on the creator's profile. Reviews can only come from real orders.

4.8average
1,000+reviews
900+5 stars

الأداء ممتاز والاستجابة سريعة، تم عمل الفيديو في اقل من يومين

“Excellent work and quick replies; the video was done in under two days.”

Verified order on the platform5/5

انصح بها عندها افكار بالمحتوى وتصويرها ممتاز جدا

“I recommend her; she brings content ideas and her filming is excellent.”

Verified order on the platform5/5
Timing

The first reply comes within hours, the video within days.

First reply is measured from 350+ creators' chat replies, delivery time from 200+ orders on the new platform.

3.8 hoursaverage first replya quarter reply within 1 hour · 350+ creators
5.4 daysorder to delivery, average200+ orders
8.2 daysthree quarters of orders were delivered within this time200+ orders
On the same axis: daysProfile time vs actual time
Time on the profilethe creator's filming time, average
3 days
Order to deliveryactual, average
5 days
Three quartersdelivered within this time
8 days
0246810 days
Why is the profile time shorter?The delivery time on a creator's profile (average 3 days) is the time they give for filming. The 5 days is measured from the moment the order opens until delivery, so it includes the days the product spends in transit. For work with a deadline, ship the product early.
Season calendar
Need 4 or more creators?

Don't message them one by one; open a campaign and let the right ones come.

Write your requirements and the budget range per creator once. Invites go to matching creators; you only choose among those who said I'm in.

  • A matching creator says I'm in and picks their price within your range.
  • You write to everyone who said I'm in with a single announcement.
  • For each creator you choose, the steps on this page apply; shipping is tracked from the board as well.
See the campaign flow
Home fragrance set
Said I'm in
5 / 6
Reem
Jeddah
450 SARI'm in
Abdulrahman
Dammam
400 SARI'm in
Hawazin
Riyadh
350 SARI'm in
Your range 250–450 SAR · Wave 2 in progress
FAQ

Questions you may still have

Can't find your answer? Message the team on WhatsApp or read the step-by-step guides in the Help center.

What happens if I don't like the video?

Ask for changes; there is no cap. You write what should change and the creator sends a new version. If you can't agree even though the work matches the brief, the PushBrands team joins the chat and decides. The money waits in the pool until you approve.

How do I send the product to the creator?

The creator shares their address in the order and you ship the product. When it arrives they tap "I have the product", and the delivery date moves forward automatically if needed.

What if delivery runs late?

Either side can propose a new delivery date in chat, and the old date stands until the other side accepts. No payment goes to the creator until you approve. If you can't agree, our team steps in, and for an order that is never delivered the money comes back to your wallet.

What if I change my mind after the order opens?

Tell the creator in chat first. If you can't settle it between you, our team reviews the order and decides; the money stays in the pool meanwhile. In a campaign, if work hasn't started the creator is paid 10% of the order and the rest goes back to your wallet.

What is included in the price?

Exactly what the offer lists: the videos and any extras such as an extra hook, voiceover or a post on the creator's account. Many creators include extras at no charge. You see a single total; only VAT is added at checkout.

Which payment methods are there?

Card (Visa, Mastercard, mada) or your wallet balance. Card payments go through Moyasar; we don't keep your card details.

Can I talk to the creator by phone or WhatsApp?

No. Phone numbers and emails are hidden in chat so the agreement stays on the platform, where your money is protected; payments made outside the platform are not covered. Once an order starts, the address and courier phone needed for shipping can be shared.

Is there a subscription or membership fee?

No. The account is free; you only pay for the videos you order. Prices exclude VAT; VAT is added at checkout.

Message your first creator today.

The account is free and there is no subscription. What you pay waits in the pool until you approve.