Delivering a video and sending a new version
Deliver your video in the order's chat. The brand accepts it or asks for changes; when they accept, the payment moves to your wallet.
On this page
- Send the full, final files with a short note.
- If the brand asks for changes, send a new version to the same order.
- Need more time? Propose a new delivery date in the chat.
Step by step
- 1Open the chat with the brand and tap Deliver work. If you have more than one active order with them, choose the order.
- 2Upload the final files. Send the full-quality videos, not previews.
- 3Add a note, for example which hook is which or anything the brand should know.
- 4Tap Send delivery. The brand gets a notification.
When the brand answers
- Accept and complete: the order is completed and the payment moves from the pool to your wallet.
- Request changes: you see the brand's note in the chat. Fix it and send a new version to the same order. Change requests aren't limited by number; see how change requests work.
If you believe the delivery already matches the brief, you can ask the team to look. See if you and the other side disagree.
Delivery dates
Deliver by the date in the order. If plans change, propose a new date in the chat; the old date stands until the brand accepts. For a video with a product, the days count from when you tap I have the product.
Before you send
- Check the brief, the offer and the moodboard one more time.
- Watch the video with sound to the end.
- Make sure the product and the brand name are shown the way they asked.
