When a campaign ends: unused budget and results

For brands1 min read

A campaign completes on its own when every order is closed. Unused money comes back to your wallet, and the results page shows what you spent and received.

On this page
In short
  • Empty places, price differences and refunds come back to your wallet.
  • Rate each creator from their order.
  • Start a similar campaign as a new draft in one tap.

When a campaign ends

The campaign completes automatically once every order is closed and no backup offer is waiting. You don't need to close it yourself.

Where the money goes

MoneyWhere it goes
Paid to creatorsTheir wallets, when you approve each video
Places nobody filledBack to your wallet
Difference between your maximum and each creator's priceBack to your wallet, when you confirm your selection
Orders cancelled or not completedBack to your wallet, following the refund rules

Every movement appears on the campaign page and in your wallet activity.

Results

The results page shows the videos you received, what you spent and what came back. Rate each creator from their order; see ratings and reviews.

Running it again

Choose Similar new campaign to copy the brief and settings into a new draft without dates. Set the new delivery date and publish.

Cancelling a campaign

Before you confirm a selection, cancelling returns the whole pool. After selection, orders where work hasn't started pay the creator 10% and return the rest; orders already in production are paid in full. See cancellation and refund rules.