Following shipping and deliveries on the production board
After selection, the production board shows every campaign order in one place: who is waiting for a product, who is filming, what was delivered and what you approved.
On this page
- Each order moves from shipping to filming, delivery and approval.
- Approve several deliveries at once with bulk approval.
- If a creator drops out early, the money stays in the pool and a backup is offered the place.
What the board shows
Every chosen creator has a row or card with the order's stage:
| Stage | What it means | Who acts |
|---|---|---|
| Waiting for address | The creator hasn't confirmed the shipping address yet | Creator |
| To ship | The address is ready | You |
| Shipped | The product is on its way | Courier |
| Product received | The creator tapped I have the product | Creator |
| Delivered | A video is waiting for your review | You |
| Changes requested | The creator is preparing a new version | Creator |
| Approved | The order is complete and the creator is paid | — |
Shipping from the board
Open the address for orders that are ready to ship, send the products and mark each order as shipped, with the courier and tracking number if you have them. The address is visible only while the product is waiting or on its way. See shipping the product.
Reviewing deliveries
Open each delivery to watch it, then accept or ask for changes, just like a single order. When several videos are ready, select them and approve them together.
If a creator drops out
A creator can withdraw only before the product ships, or before their first delivery if there's no product. The money stays in the pool and an offer goes to a backup candidate: each offer is valid for 12 hours, up to 3 offers. If no backup accepts, the amount comes back to your wallet.
Delivery dates
Campaign orders are due on the campaign's delivery date at 23:59 Riyadh time. If a product arrives late, that creator's date moves forward automatically.